Showing posts with label entitlement. Show all posts
Showing posts with label entitlement. Show all posts

Saturday, May 2, 2009

TWO Posts in One Day?!?

Yes, it's hardly fair of me to skip posting for 3 months only to post more than once in a single 12 hour period.

But now that I have a semi-decent camera on my new-every-two phone, it is too hard to resist showing you what I see on a daily basis. This, my friends, is why that surly retail clerk was so surly:

Do you see the shrimp carcass? This is how people treat their surroundings at my nice, clean, cared-for, retail establishment. Nevermind that we have 14 trashcans stationed around the store. Nice, shiny, chrome bullet cans. You can't miss them. This person couldn't be bothered to walk another two feet, though. I wonder what their house looks like--do they just stash wrappers in their bookcases? I mean, assuming that people like that actually bother to read? Or maybe when they finish something, like a carton of milk, they just shove it back in the fridge even though the garbage can is right behind them.

And let's not even get into how there was nobody demo-ing shrimp in the store today. This fucker felt entitled enough to grab one of the serve-yourself steamed shrimp off of the seafood bar. Probably used their hands. Hopefully after another of the skanky masses used *their* hands and touched that particular shrimp.

I hope they get the Mexican pig flu.

Of Course You're Invited

Earlier this week, I was part of a tour group made up of people from work. We were congregating out on the sidewalk of one of the area stores, waiting for the last stragglers to arrive. Since the tour was going to be outside, we were all dressed like civilians, and looked much like our average customer base. As we were waiting, a customer walked into the middle of our group and asked, "Are you going on a tour?"
"Yes," a few of us replied enthusiastically.
"Oh, how nice! What kind of tour?" she inquired.
"We're going to a local dairy farm," Mike said, smiling. "It's going to be cool."
She paused for a moment and then turned her head away from him.
"Hmm...not interested," she sniffed as she went into the store.

I'm sorry, but...YOU WEREN'T INVITED. What the fuck, lady?

Seriously, who does that? Passes judgment, invites themselves and then declines the non-existent invitation? I almost wish she had been interested...I would have charged her $50 for the ride out. Sheesh.

Tuesday, August 19, 2008

Observe the @sshole in a retail habitat

We have a self serve coffee station in the store. There are 4 steaming hot urns of coffee going at any given time. Today, this happened:

Customer: Excuse me, you're out of ______ coffee. Is there more?
Coffee bar guy: It's almost done brewing. I'll get this empty urn out of the way.

CBG reaches over the counter and lifts the urn. Unfortunately for him, Customer had left his half-full cup of steaming hot coffee on the spill guard of the urn. As CBG brought the urn and the unseen hot cup of coffee towards himself, the cup tipped and drenched CBG with very hot coffee. CBG did sustain very minor burns from this, and his shirt and jeans were drenched. He had to go home to change. But CBG told me, that wasn't the worst of the whole deal. This was:

Customer: That looks like it hurts. Is the other coffee ready yet?



I wish I was embellishing. What in the hell is wrong with people?

Tuesday, July 8, 2008

God Invented Beer to Keep the Irish from Taking Over the World

Finding your favorite beer after moving out of state, or finding a new favorite after a fabulous vacation to a different city or country or continent can be difficult. The reasons are many, but they all boil down to volume and demand. If only one person wants the beer, but they can buy at least a pallet's worth at a time, that person has as much of a chance of getting the beer they want as 240 people who would buy one 6 pack per week. That is, if the distributor has a truck with space on it going by that brewery already. And if the label has been approved by your state's alcoholic beverage commission (takes time and money) and if the beer meets all of the other criteria your state may have (like alcohol content limits, for example.) And if the beer is even being imported to the contiguous 48 states. It surprises people that many beers in the world aren't trucked/shipped long distances. "Why??" they ask. "It's SO GREAT," they say. Well here's why: beer is 98% water. Water weighs 8lbs per gallon. Glass is also heavy. Beer doesn't like to get too hot. Glass is fragile. All of this contributes to expensive shipping. Who pays for that shipping? The customer. How much are you willing to pay for a 6 pack of your favorite beer? Because it sure won't be as cheap as it was where you were the first time you had it. "Oh, I don't care, I'll pay whatever the price, it's THAT GOOD." *sigh* If you say so.

A man came into my store a week ago and asked for Caffrey's Irish Ale. He had just moved to the area from New York City, and was able to buy it at our sister stores there. He left his request with one of my minions on Friday. On Sunday, he came in again to see if it was in stock. Uh, yeah, no. We don't get deliveries on weekends. He came in on Tuesday and talked to my beer minion. Beer Minion had just arrived to work, and so hadn't had the chance to look over the special requests yet...which infuriated the customer. WTF? The guy proceeded to yell at Beer Minion. "I bought it at your store in New York! Why won't you get it for me here?" Holy crap, dude. It isn't that easy. Secondly, nobody said anything about not getting it for you if it can be gotten. But he was so angry at this point, convinced Beer Minion was lying simply to deny him his beer, that he was done listening. He then called Beer Minion a prick and demanded to see the store manager. Lovely. Store Manager got barked at for a few minutes, gave the man a $25 gift certificate for his trouble and promised him that we would find out exactly what the supply issue was.

And then the bastard called our regional office to complain that Beer Minion had called HIM a prick. LOLOL, holy shit! This is not how you get what you want. *sigh* Why is this man lying? Is it going to make his beer get here sooner or at all? No. What it will do is burn a pretty big fucking bridge made of beer. You do not make Beer Minion your enemy if you love beer. DUH.

Thursday, June 12, 2008

Things happen in threes.

I'm posting for the third time today. I guess I should have started this blog years ago.

I'm actually only here killing time while the count out person finishes up today's books. Nothing much happened at work tonight--a few people made some receipt-less returns. What made them uneventful is: they brought things back that clearly were faulty in manufacture. One lady did try to return $40 worth of vitamins, but she is one of our habitual returners and she knows the rules--any return worth more than $20 requires a receipt. We offered to trade them out, but she wanted cash. OK, come back when you find the receipt.

We did find a $7 candy bar that was half eaten and abandoned on the shelves. This is one of my biggest pet peeves. Our store is CRAWLING with clearly labeled employees, and our company is famous for being very liberal with the sampling. I mean, hello, $7 candy bars! Who wants to risk putting that kind of money down for something they may not even like? So we offer to open anything and nearly everything (clever alcoholics with $50 bottle addictions, I'm looking at you) to be nice. Isn't that nice? I'm not going to lie to you--giving out free samples of crazy things saves us a lot of minor headaches. So yeah, anyway. The $7 candy bar. If that person had only ASKED to try it, we could have done it in a sanitary way and used the rest of the bar to let OTHER people try it too. Instead, they greedily stole half for themselves with their dirty, dirty mitts and now the other half ended up in the trash. Wasteful bastard.

I don't particularly care for Ben Stein

I thought he was funny and smart when he had that game show on Comedy Central, but in the last few years, he really bugs. Oh well. So imagine my surprise when I read his little thing in the NY Times and found myself agreeing with it. O, you brilliant kids:

June 8, 2008
Everybody’s Business
When You Weren’t Looking, They Were Working
By BEN STEIN
MOST business journalism is about investments and the people who make them, usually on a large scale. Or else it is about the big dogs who run the mighty earldoms of American business and the agencies that regulate them. This is fair enough. As Calvin Coolidge said, “The business of America is business.”
We all want to read about money and how it’s made and lost. But for young people who might have no idea of what business involves, or even what work beyond flipping burgers or selling DVDs might mean, here is a little primer on what it is and why it means something as Father’s Day approaches.
A few days ago, I came across a draft of a memoir my father was working on before he entered immortality in 1999. After reading it carefully, I realized that I knew almost everything in it except for one huge thing: how hard his work — his “business,” as one might say, for it surely kept him “busy” — had been for a number of years in middle age.
To me, as a child and as a teenager, in Silver Spring, Md., he simply got up in the morning, packed his briefcase and went to a fine office at Connecticut Avenue and K Street in Washington — or, if he had business in New York, he packed his suitcase and went to the train after work. When he came home, he had stories about the elegant restaurants he had tried near his office, maybe Duke Zeibert’s or Harvey’s, or, if he had gone to New York, about his room at the St. Regis at 55th Street and Fifth Avenue and how outrageous it was ($30 a night), and how his sleeper car on the train had not really allowed him much sleep.
He never, and I mean never, talked about making money, and he always seemed to have enough of it for a middle-class or maybe upper-middle-class lifestyle. So, frankly, I just assumed that he was having a good time down at his office and was secure and happy in his work.
His memoir told a different tale. There were arguments and power struggles at the Committee for Economic Development, where he was research director. (It was and is an organization of high-ranking business people who put out papers on social and economic issues. My father, for about 20 years starting in the mid-1940s, was the author of many of these papers.) Yes, my father was able to socialize with the heads of the major corporations in America and live on an expense account the way they did, but it was always clear who was the boss. Yes, he got to fly first class, but it was always a struggle to be shown some respect by certain of his colleagues and he often considered quitting.
He also wondered, if he quit, what he would do next and how he would pay the bills, and he did not want his children to have to worry about money, as he did when he was a child of the Great Depression.
I think of this as I shlep through the airport security line with my heavy bags (Willy Loman style), as crazy people sit in front of me on the plane, trying to break my nose by throwing their seatbacks onto me, and as I wake up early to travel to the next destination. Then, as I look at all the other middle-aged (and sometimes older) road warriors in the security line, on the plane or checking into the hotel, I think of our children in school.
I picture our kids bravely taking moral stands on global warming and the polar bears, refusing to “sell out,” get a job or learn anything useful. I think of what I could write to them about their parents’ work. I would start with a short phrase from Hart Crane, the genius poet.
“O, brilliant kids, I was a fool just like you. I was in my mid-40s before I properly thanked my father for his decades of hard work — paying for me to laze around in the cars he bought me, to get drunk in the frat house whose dues he paid, to spend the afternoons with my girlfriends looking at trees and rivers while Pop worked and got so anxious that he took up smoking three packs of Kents a day.
“O, brilliant kids, you get to put on the garments of the morally righteous and upstanding while your parents work — because mothers work now and always have worked — and your parents must say, ‘Yes, sir,’ or ‘No, sir,’ to those who hire them. O, golden children, you get to talk about how you’ll never ‘sell out,’ and meanwhile your parents stay up late in torment, thinking of how they can pay your tuition. Because, brilliant kids, work (business) involves exhaustion and eating humble pie and going on even when you think you can’t. And you are the beneficiaries of it in your gilded youth.
“Be smarter than Ben Stein ever was. Be a better person than I ever was. Right now, today, thank your parents for working to support you. Don’t act as if it’s the divine right of students. Get right up in their faces and say, ‘Thank you for what you do so I can live like this.’ Say something. Say it, so that when they’re at O’Hare or Dallas-Fort Worth and they’ve just learned that their flight is canceled and they’ll have to stay overnight at the airport, they will know you appreciate them.
“Get it in your heads that if you throw away your moral duties to your parents, you are thieves. You were born on third base and your parents put you there, and you think you hit a triple. It’s not true. It’s time to give back.
“ `Attention must be paid,’ as Arthur Miller said. So start now, and make it a habit to be grateful to your parents. Say you’re grateful and mean it. Do it now, however young or old you are. Do it on Father’s Day, Mother’s Day, every day.”
How I wish I had done more of it. Now it’s too late — but it’s never too early.
Ben Stein is a lawyer, writer, actor and economist. E-mail: ebiz@nytimes.com

Anyway. I think I'll go stand on my front porch and yell at the neighbor kids now.